FAQ

How Do I Place An Order?

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.

Payment and Shipping

This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.

Secure Ordering & Payment Options

Returns & Refunds

OVERVIEW

Due to the type of products that we offer, we are not able to exchange or refund our products for any reasons other than a damaged or defective item on delivery.

If you purchased from QAtcg.com and something is wrong with your purchase you may be entitled to a refund as long as we are notified within 3 days. Refunds are not considered and no returns/exchanges will be granted if you have not contacted us within 3 days from when the order was delivered.

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Note that sealed items are manufactured with the intent to be opened and may have minor cosmetic packaging imperfections that do not affect the product contents inside.

REFUNDS

To start an exchange for a damaged or defective product please do so within 3 days of purchase, you can contact us at support@qatcg.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

The email must contain:

Your order number in the subject line (i.e. “DAMAGED PRODUCT – ORDER #0000”
A description of what happened
Photo of the product in question
Photo of the box
Photo of the packaging slip

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any questions at support@qatcg.com Quality Assured TCG retains the right to deny any refund for any reason. We also retain the right to deny service or sales to any person(s), business, or entity for any reason.